Services Accident Management When you contact your insurer to make them aware you need a repair they will go in to “automatic pilot” and try to push you towards their approved repairer. Their reason for this is to gain discounts from that repairer. Their repairer may be approved for them, but highly unlikely that they will be Mercedes-Benz, Mitsubishi, Volvo or Volkswagen Audi Group approved. Castle Coachworks invest strongly in manufacturer training and equipment; we do not give discounts to insurers. This enables us to repair your vehicle as the manufacturer recommends, we know your vehicle and how it’s made! It is your right to choose who repairs your car. You will still get a courtesy car, you do not need 2 estimates, and your repair will still carry a guarantee. Just ask your insurer for a CLAIM NUMBER and we can do the rest, you can sit back safe in the knowledge that Castle Coachworks will carry out your repair. Please choose a service from the menu >> For further information please contact us>>   > Recovery & Collection > Courtesy Cars > Accident Management > Estimating Service > Equipment > Repairs > Quality Unit 6 Heathfield Way Kings Heath Industrial Estate Northampton NN5 7QP 01604 580 582       Castle Coachworks, Unit 6 Heathfield Way, Kings Heath Industrial Est, Northampton NN5 7QP T 01604 580582